Remote IT Support

Does your company lose too much time due to poorly functioning IT maintenance? Do you currently pay for IT service desk which keeps putting out fires instead of preventing them? SwanIT has a different approach - we aim for timesaving and efficiency improving IT support solutions which ensure uninterrupted production. Ideally you don't even notice our presence.

We tackle problems before they become problems

Service desk, helpdesk, user support… Our remote IT support combines various forms of IT support and as a customer all you need to know is that IT support will always be available to you in the most sensible way possible.

With remote IT support you can enhance timeusage of your employees since support is always available for all IT issues, whether minor or major. We employ a preventative model in which our IT support personnel monitor your IT environment and are alerted early if any issues are detected.

We don’t merely solve individual incidents, but we always try to identify root causes in order to avoid similar problems going forward.

How you can benefit from our remote IT support

  • Direct and easily accessible contact channels

  • A portal where you can track the progress of your own cases

  • License management

  • Application installations

  • Device upgrades

  • Access rights management

  • Workstation monitoring

  • Network device monitoring

We tackle problems before they become problems

Service desk, helpdesk, user support… Our remote IT support combines various forms of IT support and as a customer all you need to know is that IT support will always be available to you in the most sensible way possible.

With remote IT support you can enhance timeusage of your employees since support is always available for all IT issues, whether minor or major. We employ a preventative model in which our IT support personnel monitor your IT environment and are alerted early if any issues are detected.

We don’t merely solve individual incidents, but we always try to identify root causes in order to avoid similar problems going forward.

How you can benefit from our remote IT support

  • Direct and easily accessible contact channels
  • A portal where you can track the progress of your own cases
  • License management
  • Application installations

  • Device upgrades

  • Access rights management

  • Workstation monitoring

  • Network device monitoring

Within the scope of our remote IT support

0
different applications
0
countries
0
offices

How can we help?

Network
solutions
Onsite
IT support
Remote
IT support

How can we help?

Network
solutions
Onsite
IT support
Remote
IT support

Book a free appointment with us and tell us how we can
make your life easier!

Spektri Business Park Trio-talo, 1. krs. Metsänneidonkuja 8, 02130 Espoo